Terms & Conditions

Aitan Labs ("We", "Us", "Aitan Labs") is an entity incorporated in India and is registered under Plot No. 77, JBR Tech Park, 6th Rd EPIP Zone, Whitefield, Bengaluru, Karnataka, 560066. We are engaged in the business of providing client onboarding and verification based solutions using Artificial intelligence (“Service”) through our website under the domain name www.aitanlabs.com ("Website").

In these terms, references to "You", "Your" and "User" shall mean you as an organization/individual or the end user.

By choosing to use this Website, You agree to abide by all the terms captured hereinunder, whether or not, you choose to register with us. If You do not agree to the terms and conditions provided, please stop using this Website immediately.

Minors restricted

If You are under the age of 18 years, You are not eligible to register with Us as a User to the Service and are not allowed to use the Website.

Purpose

Through this Website, We aim to provide You with a faster onboarding and verification experience based on Your business requirements. By using this Website, You voluntarily choose to furnish your personal information including contact details that may be required to avail the Services provided under the Website. You hereby authorize us to contact you electronically or through verbal mode of communication, over the phone by using your personal information shared on the Website in relation to the Services, promotions or any additional Services that Aitan Labs may offer from time to time. Aitan Labs may also use the information voluntarily provided by You for sending reminders and sharing Service related confirmations, where applicable. Additionally, You also agree that Aitan Labs reserves the right to make your personal details available to its affiliates and partners who need to know the information to perform a part of the Services selected by You. By providing us with your personal details, you voluntarily agree to receive promotional materials, special offers, enquiries etc. from Aitan Labs and its affiliates through email or SMS.

Acceptable Use

You may access and browse the Website without registering your details with Us. However, parts of the Website may require registration using your personal details. Aitan Labs reserves the right to change the Website terms from time to time, at its sole discretion. You must periodically check the Website to review the applicable terms and conditions applicable to the Services, considering the current terms stand binding on You.

In line with the understanding of the terms and conditions provided on the Website, You

agree to not use the Website and Services:

To abuse, harass or threaten anyone or violate the rights of any individual;
To upload any virus or code that may cause any damage;
To infringe the intellectual property rights of Aitan Labs or any third party;
To publish any material on the website that instigates violence, hate or discrimination against anyone;
To gather any information unlawfully;
In any unlawful manner or for any illegal purpose;
To access, monitor or copy any content or information of this Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;

In case of any misuse of the Services or violation of these Terms, Aitan Labs may, at its sole discretion, suspend or terminate Your access to the Website or Services.

Intellectual Property

All copyright, trademarks, logo, website design, code and any other intellectual property rights in all material on the Website are owned by Aitan Labs and its affiliates. Any use of such intellectual property by any User or third-party is prohibited and shall be considered as a violation of the terms of the Website.

Service Access

While We endeavour to ensure that the Website is normally available 24 hours a day, we shall not be held liable, if for any reason the Website is unavailable at any time or for any period, due to any reasons attributable directly or indirectly to Us. The Access to the Website may also be suspended temporarily and without notice and Aitan Labs shall not be liable for any loss caused to the User in case of system failure, maintenance, repair or for any reasons beyond Aitan Labs control.

Visitor Material and Conduct

In consideration of Your use of the Website, You represent that you are of legal age to form a binding contract and are not an individual barred from receiving Services under the laws of India and agree to use the Website for legitimate purposes for You.

Links to and from other website/platform

Links to third party websites on the Website are provided solely for your convenience. If you use these links, you leave our Website. We have not reviewed these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore, do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to the Website, you do so entirely at your own risk. These affiliated sites may have different privacy practices and we encourage you to read their respective privacy policies when you visit them.

Please review our Privacy Policy, which governs the collection, use and protection of your personal data.

Disclaimer

You agree to use the Website and Service at your own responsibility and discretion. The material on the Website is provided on "as is" basis, without any conditions, warranties or other terms of any kind. While We make reasonable efforts to update the information on the Website from time to time, We make no representations, warranties or guarantees, whether express or implied, that the content of this Website or Service is accurate, complete or up to date. Accordingly, to the maximum extent permitted by law, We explicitly disclaim from all warranties and conditions with regard to the information and Service being provided through the Website including all warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We may make changes to the material on the Website, or to the Services at any time with or without notice. The material on the Website may be out of date, and We make no commitment to update such material.

We are merely an intermediary working with multiple partners for the onboarding and verification process by collecting and processing information on Your behalf. We are neither the author nor the creator of any information. Our Services are delivered on a best effort basis, and are subject to limitations posed by technology, artificial intelligence, government and public/private infrastructure, regulations and/or availability of information, access policies and rules defined by third parties.

Additionally, We hereby expressly disclaim all responsibility for any loss or damage caused to You or a third-party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort including without limitation negligence, contract or otherwise) in connection with the Website or Service in any way or in connection with the use, inability to use or the results of use of the Website or any hyperlink linked to the Website or the material on such website, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing the Website or your downloading of any material from the Website or any website linked to Our Website. The total aggregate liability of Aitan Labs arising out of or relating to the use of the Website or Service for any reason whatsoever shall not exceed INR 10,000/- (Rupees Ten Thousand Only).

Certain Services provided by Aitan Labs rely on artificial intelligence, automated systems and third-party data sources to perform identity verification and onboarding processes. While Aitan Labs makes reasonable efforts to ensure the accuracy and reliability of such processes, the results generated by automated systems may be subject to errors, inaccuracies or limitations inherent in the technology or in the availability and quality of underlying data sources.

Indemnification

You shall defend, indemnify, and hold harmless Aitan Labs, its affiliates, employees, partners, contractors, directors, representatives from all claims, losses, liabilities and expenses, including legal fees, that may arise out of Your access, usage of the Service and/or breach of the terms and conditions under this Agreement.

Force Majeure

Aitan Labs shall not be liable for any interruption or delay in access or use of the Website or Service irrespective of the reason for the same. This shall include any event leading to cessation, interruption or delay in the performance of Aitan Labs beyond its reasonable control, including but not limited to: earthquake, flood, or other natural disaster, epidemic, pandemic, act of God, labour controversy, technical issues, civil disturbance, war or any change in or the adoption of any law, regulation, judgment or decree, equipment failure, internet failures, non-performance of third-party or any other factor beyond our reasonable control.

Governing Law and Jurisdiction

The terms of this Website shall be governed by and construed in accordance with the laws of India. Any disputes arising in connection with these terms shall be subject to the exclusive jurisdiction of the courts situated at Bangalore, Karnataka.

Severability

If any provision of these terms is held to be illegal, invalid or unenforceable in any jurisdiction, such provision shall be deemed severable and shall not affect the validity or enforceability of the remaining provisions of these terms in that jurisdiction or the validity or enforceability of such provision in any other jurisdiction.

In case of any issues or complaints in relation to the Service. kindly contact us at:

Email: contact@aitanlabs.com
Address: Plot No. 77, JBR Tech Park, 6th Rd EPIP Zone, Whitefield, Bengaluru, Karnataka - 560066